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Exotel

FOUNDED IN:
2012
SaaS
PARTNERED IN:
2021

Exotel is a leading customer engagement platform, powering 50 million daily engagements for over 6000 companies. Trusted by industry giants like Ola and Flipkart, Exotel offers cloud-based solutions and omnichannel contact centers.

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Exotel, established in 2011, stands as the leading full-stack customer engagement platform and business-focused virtual telecom operator in emerging markets. With a world-class cloud-based product suite, Exotel facilitates a staggering 50 million engagements daily for over 6000 companies across India, SE Asia, the Middle East, and Africa. Notably, prominent names like Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, and Oyo rely on Exotel's omnichannel contact center, communication APIs, and conversational AI platform to manage their customer engagement seamlessly. As a testament to its success, Exotel has secured $100 million in Series D funding, with an impressive $50 million in ARR. Positioned as a cloud telephony platform, Exotel continues to drive innovation and efficiency in customer engagement for businesses across diverse industries in emerging markets.

Investment Team

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SaaS